Thank you for your purchase. This policy covers order processing, delivery, tracking, customs duties and all shipping-related terms. By placing your order, you have read and agreed to all terms of this policy.

1. Order Processing Time

We will prepare and pack your order within 1–3 business days after payment. No shipments will be arranged on weekends and public holidays. For bulk orders or temporary material shortage, shipping may be delayed. We will notify you by email in advance.

2. Delivery Time

We use standard international shipping service. Normally, delivery takes 15–30 working days. For remote countries or regions, or during busy customs clearance periods, delivery time may be longer. The delivery time is estimated only. We cannot guarantee an exact arrival date, as transit is not fully under our control.

3. Shipment Tracking

Once your package is dispatched, we will send you the tracking number and tracking link by email. You may track your parcel status on the corresponding logistics website. Tracking updates may be delayed. The first tracking record usually appears 2–7 days after shipment. Please wait patiently.

4. Import Duties and Taxes

All import duties, VAT and customs clearance fees charged by the destination country shall be borne by the buyer. Customs rules vary in different countries. We cannot estimate the tax amount in advance. Please check your local import regulations before ordering.

5. Package Information

  1. Shipping address: Please double-check your full name, address, postal code and contact number when placing an order. If the package cannot be delivered, returned or lost due to wrong address entered by buyer, all losses shall be borne by the buyer.
  2. Lost or damaged package: If the carrier confirms your package is lost, please contact us with your tracking number. We can arrange reshipment or discuss solutions. If the outer package is badly damaged upon receipt, please take photos as evidence and contact customer service immediately.
  3. Refusal of package: If you refuse the package without valid reasons, return shipping cost and customs fees incurred will be at your expense.

6. Policy Updates

We reserve the right to revise this Shipping Policy at any time. Revised terms will be posted on this page. Your continued use of the website means you accept the updated policy.If you have any questions about shipment and logistics, please contact us via website contact form.