Privacy Policy
We fully understand and respect your privacy rights. This privacy policy describes how our website collects, uses, stores and protects your personal information. By accessing our website and placing orders, you acknowledge and agree to all terms of this privacy policy.
1. Information We Collect
- Personal information you submit actively When you register an account, place an order, fill in shipping details or contact customer service, you provide information including your full name, email address, phone number, shipping address and postal code. These data are only used to complete order delivery, track shipments and communicate for after-sales matters. If you subscribe to our newsletter, your email will be recorded for new product releases and promotion notifications. You may unsubscribe at any time via the link at the bottom of our emails.
- Payment information All payment transactions are handled by authorized third-party payment providers. We do NOT collect, store or view your full credit card number, bank card details, account password or CVV security code. Sensitive payment data is fully encrypted and processed only by the payment gateway.
- Automatically collected data (Cookies & site logs) When you browse the site, our server automatically records access logs: device type, browser, IP address, visit time, product pages viewed and dwell time. We use Cookies and local storage technology to save items in your shopping cart, remember your language preference, speed up page loading and analyze visitor statistics. You may disable Cookies in your browser settings. After disabling Cookies, shopping cart and some website functions may not work properly.
2. How We Use Your Information
- Order fulfillment: Confirm orders, arrange packing, coordinate delivery and send tracking updates.
- Customer support: Reply to inquiries, process returns, exchanges and warranty requests.
- Website optimization: Analyze visitor behavior to improve web pages, product display and user experience.
- Marketing communication (opt-in only): Send newsletters and discount notifications only if you subscribe voluntarily. You can unsubscribe anytime.
- Legal compliance: Follow local laws and respond to legitimate requests from government or judicial authorities.
Important promise: We will never sell, rent or transfer your personal data to unrelated third parties for commercial marketing. Only necessary minimum information will be shared with logistics carriers, payment providers and customs agents when required. All partners must also comply with privacy obligations.
3. Data Security
We use industry-standard encryption for data transmission, set strict backend access permissions and conduct regular system maintenance to reduce data leakage risks. Please note that no data transmission over the internet can guarantee absolute security. Please contact us immediately if you notice abnormal account activity.
4. Your Rights
- Right of access: You may contact us to check what personal data we store about you.
- Right of correction: Request to update incorrect information such as name, address or email.
- Right of deletion: Request deletion of your account and personal data (some order records will be retained to meet legal requirements).
- Right to withdraw consent: Unsubscribe newsletters or withdraw your consent to Cookies.
- Right to complain: Contact us via the website form if you have concerns about our data handling.
5. Policy Updates
We reserve the right to update this privacy policy when needed. Revised terms will be posted on this page. Continued use of the website means you accept the updated policy.If you have any questions about this privacy policy, please contact us through the website.